Shipping Policy
Shipping Methods:
We offer various shipping methods to cater to your specific needs. Whether you require expedited shipping or standard delivery, we have options available to suit your preferences. Our shipping methods include:
- Standard Shipping: Our standard shipping option ensures that your order is delivered within 7-12 business days. This method is ideal for customers who are not in a rush to receive their products.
- Expedited Shipping: For customers who require their products sooner, we offer expedited shipping. With this option, your order will be delivered within 2-3 business days.
- International Shipping: We also provide international shipping for our customers outside of the United States. Please note that international shipping may incur additional fees and longer delivery times due to customs and import regulations.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The exact shipping cost will be displayed at the checkout page before you finalize your purchase. We strive to offer competitive shipping rates to ensure that you receive the best value for your money.
Order Processing Time:
Once your order is placed, our dedicated team works diligently to process and prepare your items for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the delivery date. You can easily track your order by entering the tracking number on our website or the carrier's website.
Shipping Restrictions:
While we strive to provide shipping services to as many locations as possible, there may be certain restrictions due to legal or logistical limitations. If we are unable to ship to your location, you will be notified during the checkout process.
Customer Support:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. Our knowledgeable representatives are available to assist you and provide any necessary information regarding your shipment.
Contact Information:
If you need to reach out to us regarding your order or any shipping-related inquiries, you can contact us using the following information:
Trade name: Cradep
Email: contact@cradep.com
Physical address: California City, California City CA 93501, United States